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Operations Manager, Agora Networks

Työpaikat / Operations Manager, Agora Networks

Operations Manager, Agora Networks

Hakuaika päättyy 27.04.2021

Espoo Tekniikka Rakennusala Teollisuus/tuotanto ShipMyPacket Oy (Agora Networks)

Would you like to take part of the e-commerce parcel delivery revolution and solving the last mile problem? Here is a unique opportunity to join a team that offers not only that, but a platform to inte-grate various smart city applications valued by urban citizens, such as on time local information and news, faster connections with 5G, local air quality monitoring and much more, allowing the creation of safer and greener neighbourhoods!

As a Operations Manager you will be responsible for daily operations, lead client projects and ensure that the planned milestones and goals are met. You will plan, document and manage the Agora network rollouts together with clients and partners. You are also responsible for installment projects and ensure that the parcel delivery network works with quality. Daily operations cover responsibilities related to physical Agora networks operations, monitoring, maintenance and required field operations. You are in the front line towards our main partners and customers.

The job responsibilities also cover planning of Agora networks’ operating model from manufacturing to amortization of Agora parcel Kiosks. Finding the right partners, contracting and further development of operating model. The model and whole process need to be documented properly in English for internationalization purposes.

On top of all that, you get to create Agora Finland operations team and support of building of similar operating model to other Nordic countries.

What are we looking for?

We are looking for a goal-oriented, entrepreneurial project expert with strong collaboration skills and customer expertise. We are seeking for good interpersonal and team leading skills and both ability to understand the bigger picture but pay attention to details as well.

A successful candidate may have the following experience and competences:

  • 5 – 10 years working experience possible from e.g. construction industry, facility manage-ment, project delivery type of businesses, logistics industry, etc.

  • Supply chain management, field service and maintenance, operations management knowledge

  • Education, preferably in a technical field: engineering/polytechnical college/vocational degree.

The role requires fluent written and oral knowledge of Finnish and English. Other language skills are considered an advantage.

Our concept is truly global and here is your chance to be part of our journey. Come to make an im-pact in the future of smooth service points. Our team base is Espoo, Finland.

In case you are intrigued, please submit your application on-line no later than 20th of April 2020. For further information, please contact Kristiina Vormala +358 40 8374019 best reached on Thursdays at 1-2 pm.

Would you like to learn more? Please see our story in a video link below.

About Agora

Agora Networks develops an Agora technology platform, which consist a cutting-edge technology fully automated outdoor parcel kiosk product family and software solutions that fulfil the gaps in e-commerce’s digital customer journey.

Our solution to e-commerce parcel delivery solves the known challenges in last mile delivery in largest cities in a cost-efficient way. The core of Agora’s success is providing digital B2B services to our four customer segments enabling them to enhance their B2C businesses for benefit of consumers.

Urban citizens will get their parcels cheaper, faster, and more convenient way reinforced with unique digital customer experience.

Our business model creates value to our owners by integrating revenue streams from logistics companies and home delivery operators, out-of-home advertisers, online and offline retailers, cities, citizens, and smart city solution providers. Agora Networks was established in 2016 and has built and executed a pilot network of 8 Agora kiosks in two major cities in Finland in 2018. The company has developed a fully automated parcel kiosk and software solutions during 2018 - 2020. Target is expanding into selected global markets by 2025.