The Barona Service Center business includes 9 customer service centers in Finland, Spain, Poland and Sweden. Barona Service Centers employ approx. 800 top professionals in customer services, sales and IT support under the guidance of the Barona team leaders. The HR team supports management and the local managers at all stages of an employee’s employment lifecycle. In addition, we agilely develop our human resources management practices and operating models in cooperation with the business representatives. Our goal is to operate in a good mood and as close as possible to our customer base – employees, team managers and business leads.
Polish-speaking HR coordinator to Katowice service center
As an HR coordinator you will work in an international matrix organization where HR manager is based in Finland, your virtual HR team colleagues are in 3 other countries and the business line management and your workplace is in Katowice.
Your responsibilities will include HR support for the management and supervisors of the Barona Service Center operating in Poland. You will provide daily employment counseling and team manager support on different HR matters. A part of your role will also include coordination and planning of wellbeing activities and campaigns for the employees. You will also act as an important contact for employees from abroad and helping them with their daily challenges regarding living in Poland.
• Preparing employment contracts, mandate contracts and other employment-related documents • Issuing documents and certificates for employees required by the law • Handling and storage personal files of employees • Data processing in dedicated system • Preparing HR reports for accounting and other purposes • Organizing documentation • Handling and delivering invoice flow for accounting • Referring employees to medical examinations • Co-operation with the service providers related to office or employees • Supporting competence development by building online courses and acting as an HR tool administrator • Daily office and maintenance tasks • Internal communications with and any other activities related with HR
We are looking for someone who is native in Polish and fluent in English, knowledge of Finnish is an asset! An ideal candidate would be highly proactive person with a customer service mindset, and have positive and creative approach to their work. Knowledge of Polish labor legislation and authorities is a must, and we expect you would have work experience in diverse HR and/or office positions, preferably from an international and service organization.
Other desired qualifications for this position include:
• Skills on invoicing and/or accounting is an advantage • Experience in competence development, e-learning and learning content development • Good IT skills. You are not afraid to learn new systems, tools, and practices • Ability and willingness to work in international environment with Nordic colleagues
We offer full-time permanent contract with salary based on experience and knowledge. The work environment is welcoming and encouraging, and there is an ability to grow professionally in our international team! We will provide support and training in any necessary areas and you will have a great opportunity for professional development. There is a possibility to adjust the role and its responsibilities based on your experience and suggestion.
We have flexible work time during the office hours and we offer possibility to work remotely occasionally. We also offer personal insurance, Medicover private health care, OK system sports card, remote work connections, mobile phone and modern office environment with free refreshments at the office.
If this sounds like you, please send us your application and CV ASAP, but no later than 11th of April. We cannot wait to hear from you! We will fill this position when we find the right candidate and the employment will start as soon as possible.